Refund Policy

We want you to love what you ordered. If something is wrong, we will make it right.

Our Policy

We accept refund requests within 14 days of delivery for items that arrive damaged, defective, or significantly different from what was described. We do not accept returns for change of mind.

How to Request a Refund

Email us at hello@briskebyco.com with your order number and a photo of the issue. We will review your request within 1–2 business days.

If approved, you will receive a full refund to your original payment method. You do not need to return the item — it is yours to keep.

Non-Refundable Situations

• Change of mind or buyer's remorse
• Requests made after 14 days of delivery
• Damage caused by misuse or normal wear

Late or Missing Refunds

Refunds typically appear within 5–10 business days depending on your bank. If you have not received your refund after 10 days, please contact us.